1. The short version
Lagodish Tech (“we,” “us,” or “our”) operates the Wigglegram iOS app and wigglegram.app (together, the “Services”). We are the controller of personal data that we receive through the website or when you contact us.
- Your camera frames, photos, edits, and exports are processed on your device.
- We do not receive your photo library, camera feed, or face-position data.
- The app does not require an account.
- We do not use advertising SDKs or cross-app tracking.
- Google Analytics 4 loads on the website only if you explicitly allow it.
- We only receive information you choose to send us, plus limited technical data that may be processed to deliver and secure the website.
2. Data we handle
| Data | Where it is handled | What happens to it |
|---|---|---|
| Photos, camera frames, edits, and exports | Your iPhone | Used to capture, edit, render, save, and export your work. We do not receive or retain it. |
| Face-position information | Your iPhone | Used to help align frames. It is not sent to us, used to identify anyone, or retained by us. |
| Emails and support messages | Email systems | Includes your email address, message, and any attachment you choose to send so we can reply or provide requested updates. |
| Basic website request data | Website hosting systems | A hosting provider may process an IP address, browser type, requested URL, timestamps, and security logs to deliver and protect the site. |
| Optional analytics data | Google Analytics 4, only with your consent | Includes pages viewed, interaction events, referrer, approximate location, browser and device details, and cookie-based client and session identifiers. |
We do not use advertising cookies or tracking pixels. We do not collect precise location, contacts, advertising identifiers, payment-card details, or account credentials through the Services.
4. Face processing
When a photo contains a face, Wigglegram may analyze the face’s position on your device to help align the captured frames and produce a smoother loop. This is a visual alignment feature, not an identity system.
Wigglegram does not use this information to identify or authenticate a person, create a face profile, infer sensitive traits, train an AI model, serve advertising, or track anyone. Face-position information and the underlying images are not sent to Lagodish Tech or shared by us with third parties.
5. How and why we use data
We use the limited personal data available to us to:
- reply to support, privacy, or other messages you send;
- send launch or product updates that you explicitly request;
- operate, secure, troubleshoot, and improve the website and Services;
- prevent abuse and protect our users, rights, and property; and
- meet legal obligations and resolve disputes.
Where the GDPR or similar law applies, our legal bases are performance of a contract or steps you request before a contract, our legitimate interests in operating and securing the Services and answering messages, your consent for optional updates and GA4 analytics, and compliance with legal obligations. You may withdraw consent at any time.
7. Retention and deletion
- On-device content: We do not hold it. You control local projects, photos, and exports through Wigglegram, Photos, iOS settings, or by deleting the app and its data.
- Support messages: We generally retain them for up to 24 months after the last interaction, then delete or anonymize them unless a longer period is needed for security, legal, tax, or dispute purposes.
- Requested updates: We retain your contact details until you opt out or ask us to delete them. We may keep a minimal suppression record so we do not contact you again.
- Technical logs: Hosting and security logs are kept only as long as reasonably necessary for site delivery, security, and legal compliance, according to the relevant provider’s retention schedule.
- Analytics: We configure GA4 event-level and user-level data to be retained for 2 months. GA4 cookies may remain for up to 2 years unless you withdraw consent, clear them, or your browser removes them sooner.
To delete data held by us, email us at [email protected]. We may ask for enough information to verify and complete your request, but we will not collect extra data solely because you made a request.
8. Your rights and choices
Depending on where you live, you may have rights to know or access, correct, delete, restrict, object to, or receive a portable copy of personal data, and to withdraw consent. You may also have the right to opt out of sale, targeted-advertising sharing, or certain profiling and to receive equal service when exercising privacy rights. We do not sell personal data, share it for targeted advertising, or conduct qualifying profiling, so no separate opt-out is needed for those activities. You can change GA4 consent at any time through “Cookie settings” in the footer.
You can unsubscribe from optional updates by replying to the message or emailing us. You may lodge a complaint with the data-protection authority where you live or work. We will respond to verified requests within the period required by applicable law and may deny or limit a request only where the law permits.
9. International transfers
Email, website, and—if you consent—Google Analytics providers may process limited personal data in countries other than your own. Where required, we rely on recognized safeguards such as adequacy decisions, standard contractual clauses, or another lawful transfer mechanism. You may contact us for more information about safeguards relevant to your data.
10. Children’s privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has sent personal data to us, contact us and we will take appropriate steps to delete it. A parent or guardian should supervise a child’s use of the app and any sharing of photos.
11. Security
Keeping photo processing on-device limits the data exposed to us. For the limited information we do receive, we use reasonable administrative and technical safeguards appropriate to its nature. No transmission or storage method is completely secure, so we cannot guarantee absolute security.
12. Changes to this policy
We may update this policy when the Services or legal requirements change. We will post the revised version here, update the date above, and provide additional notice when a change is material and applicable law requires it.
13. Contact us
The data controller is Lagodish Tech. For questions, requests, or complaints, email [email protected].